Frequently Asked Questions
How Does Free Delivery Work For First Time Customers
*First Time Patients will need to email the Jaderoom location and attach their valid Driver’s License and Medical License (if applicable) along with a photo/ selfie with the ID for verification before delivery.*First delivery, will have to be paid by Pay tender. Once the order is placed, you will receive a text message with a link with directions to process your payment.
How Long Will You Hold My Online Order?
We hold online orders for 24 hours. After that time span, the order will be cancelled, and the product will be returned to regular stock and available to sell to another lovely customer.
Can I Make Changes For My Order When I Pick It Up?
Yes. Jaderoom accepts both debit and credit cards.
Can Someone Else Pick Up My Order?
Unfortunately, No. You will need to be the one to pick up your order and present your valid ID and pay for your product.
Where Can I see All Your Current Promotions?
We list all of our weekly specials as well as product promotions under our Deals page at the top of the navigation bar. You may want to take advantage of our running promotions. We update product promotions as they come :D! If you’re are subscribed to our email/SMS list, you will receive occasional emails on stellar deals opening up in the Jaderoom store.
Still have questions about Jaderoom? Get in touch